Because we care.

Websites and apps need long-term care and attention to perform at their best. It’s important to have a partner who is looking out for your ongoing digital needs. Our dedicated team oversees a suite of essential and proactive client services to maintain the health of your digital platforms and optimize the user experience.

Security & CMS Updates

We use our expertise in the latest security practices and industry standards to proactively review, test and implement vital updates for our clients to safeguard websites and apps from potential threats and vulnerabilities. Retainer clients are the top priority for updates in the event of a zero-day disclosure.

Trusted Hosting

Our partnership with CanTrust Hosting Co-operative offers secure and Canadian-based web hosting services and site uptime monitoring, further enhancing the security and reliability of your website. CanTrust provides monitored, privacy-centric and Canadian-based hosting to support your data compliance needs.

Continuous Improvements

Our maintenance services provide flexibility and scalability. Whether you have ongoing business needs, require ad hoc assistance with bug fixes, or are interested in performance optimization, our team is committed to providing prompt and reliable support. As a full-service agency, we also leverage other areas of our expertise including digital strategy consulting, UX and design, and content strategy to help take your website to the next level.

User Experience (UX) Audit

As the digital landscape expands and evolves, so too do users’ needs and expectations. Using a variety of qualitative and quantitative techniques, our strategists align the organizational goals to the user experience and identify gaps between the current and desired user journeys. The output is a roadmap to help your organization achieve its online goals.

Accessibility Audit

Digital accessibility is key to delivering a positive experience for all users. Our accessibility audits review your current website to see if it meets best practices and WCAG standards. We provide recommendations on how you can deliver a more inclusive experience for everyone who engages with your digital platform.

Privacy Audit

Understanding that data is now a liability, not an asset, we are well-versed in privacy best practices. Our audits review your intake forms and storage methods, ensuring that personal information is protected at all times and privacy regulation standards are being met.

SEO & SEM Optimization

Search engine optimization and search engine marketing play a pivotal role in driving traffic to your digital properties. Our team can help you with competitive analysis, keyword selection, and management of campaigns in a variety of channels. We also can provide training to your internal teams to continue to evolve rankings over time.